We are often asked by small business owner or managers within an organisation of the reasons why outsourcing is an option that should be considered and 6 of the reasons are:
Business continuity, Ensures your business continues to operate where the onshore operation is unable to operate due to team attrition or technology degradation. Outsourcing also provides you with another option to solve capacity issues
Cost benefits, Accessing team members offshore generally equates to a cost of one third of that of an onshore team member.
Greater Talent pool, The outsourcing industry in the Philippines is made up of over 1.5M people with higher education in the form of university degrees providing a high quality resource pool to source your requirements. Also, the population of 115M represents a workforce of around 4 times the size of Australia.
English proficiency, The two official languages of the country are Filipino and English while the Philippines is the third largest English-speaking country in the world, after the US and UK.
Time zone suitability, At only 2 hours behind Australia during standard eastern standard time and 3 hours behind during eastern daylight savings time, outsourcing provides you with the ability to ensure your clients can reach out later in the day while also being able to have your onshore teams schedule to work standard operating hours. This also yields positive results in employee engagement and increases operational efficiency.
Cultural alignment, The Philippines is very aligned to the Australian culture as Filipinos have adopted many western cultural traditions providing less cultural differentiation than other ourtsourcing locations. This also makes it a more attractive location given their English proficiency and ability to build relationships with their clients located overseas.
The above reasons provided are just some of the key reasons why outsourcing to the Philippines is a great option for any business, whether you are looking for greater coverage or cost efficiencies.
If you have would like to have a discussion to understand the option that suits you best or whether outsourcing could help your business, feel free to email us enquire@nworks.net.au.
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